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Session 4
Session 5
Session 6


Session 3. Pg 1 of  2

Status: 50% Completed

Q1: “Watch” is an appropriate engagement action for which stakeholder group?

a. Those with no Power

b. Those with no Power and some Interest

c. Those with high Power and no Interest

d. Those with some Power and high Interest

Q2: Partner stakeholders refers to which of these groups?

a. Employees who work closely on similar projects

b. Those within an organization that direct work

c. External authorities that enforce regulations

d. Other organizations that work with our organization

Q3: Which is a strategy for managing stakeholders with high power and high interest?

a. Watch

b. Constant active management

c. Keep informed

d. Keep satisfied

Q4: What does ''RACI'' stand for?

a. Responsible, Attributable, Consulted, Included

b. Responsible, Accountable, Communicated, Informed

c. Responsible, Accountable, Communicated, Informed

d. Responsible, Accountable, Consulted, Included

Q5: Which RACI category includes the person who is answerable for the quality of a task?

a. Consulted

B. Accountable

c. Responsible

d. Informed


Q1: c, Q2: d, Q3: b, Q4: d, Q5: b



A holistic approach means that all aspects of the operational business system need to be analysed if the entire range of opportunities for business improvement is to be identified.

The POPIT™ model shows the different views that must be considered when identifying areas for improvement.

Please take a few moments to click on each aspect of the model to review the items for consideration.

When you’re ready click continue to move on.

Taking a holistic view is vital, as it ensures that all aspects have been considered and, most importantly, the linkages between them.

The business analyst must be aware of the broader areas of the business including its culture and its impact on the people and the working practices. The Agile philosophy encompasses key principles and concepts including collaborative working, iterative software development and incremental software delivery.

Both the POPIT™ model and Agile philosophy will be covered in more detail later in this course

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As you will see later in this course, the Business Analysis Services Framework, BASF, sets out the core services offered by an internal BA Service. However the implementation of business analysis varies widely across organizations. This has resulted in different variants of the business analyst role.

These variants are:

• Business BA/Enterprise business analyst
• Technical business analyst/Business systems analysts
• Digital business analyst
• Project business analyst, and
• Proxy product owner

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Q1: Which is a principle of Business Analysis?


b. Organization and people not process

c. Solution analysis not business analysis

d. Business Improvement not IT system change

Q2: Which variant of the business analysis role focuses on understanding the business situations to be improved and the business requirements to be met?

a. Business BA/ Enterprise business analyst

b. Proxy Product Owner

c. Project business analyst

d. Technical business analyst/ Business system analyst

Q3: Which is a concern of the ‘design’ stage of the business change lifecycle?

a. Measuring that the predicted benefit has been achieved

b. Creating detailed specifications of business processes

c. Recommending relevant and feasible changes

d. Highlighting external factors that could affect strategy


Q1: d, Q2: a, Q3: b

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