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ITIL is the globally-recognised leader in IT service management. It is a collection of best practices in IT service management that allows you to monitor, sculpt and improve your IT services. As the first module in the ITIL 4 qualification scheme, the Foundation course will guide you through the seven fundamental principles of ITIL, and will teach you the general terminology used. ITIL Foundation e-learning takes approximately 10 - 12 hours to complete on the E-learning platform. It is broken into bite-size sessions, combining leading-edge multimedia and interactive exercises for optimum enjoyment and knowledge retention. The course provides delegates with an extensive. 12 months E-learning online platform access to our accredited ITIL 4 Foundation course. ITIL 4 Foundation exam: valid for 12 months from purchase date. Exam must be taken online via remote proctor. Full tutor support, plus many additional resources to help put ITIL 4 into practice. ITIL 4 Foundation exam simulator. Official ITIL 4 manual. Course type: E-learning Duration: 10 - 12 hours Delivery: Online Included: ITIL 4 Official manual, ITIL 4 Exam Closed book exam Duration: 60 minutes Question Numbers: 40 questions each worth 1 mark Pass Mark: 65% or higher (26 marks or above)

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